Our Sensitive Skin collection is carefully formulated with 100% natural, plant-derived ingredients to calm, soothe, and protect reactive, eczema-prone, and G6PD skin. Free from synthetic fragrances, parabens, sulphates, and harsh chemicals — trusted by Hong Kong families for gentle, effective, and cruelty-free skincare.
Our sensitive skin collection features effective gentle cleansers that purify without disrupting the skin barrier, hypoallergenic formulations with soothing botanical extracts and traditional Asian herbal remedies, and fast-absorbing moisturizers that provide immediate comfort while supporting long-term protection and hydration balance—all specifically formulated for Asian skin's unique sensitivity concerns and urban environmental challenges.
Ms Chu products are natural, organic animal test-free and vegan. We only use ingredients with a proven record of safety, efficacy and sustainability.
Shea Butter
Ceramides
Beta-Glucan
Panthenol (Pro-Vitamin B5)
Oatmeal
Allantoin
Bisabolol
This natural moisturizer provides hydration and helps repair the skin barrier without causing irritation.
Restores compromised skin barrier function by replacing essential lipids, reducing permeability to irritants while locking in moisture for sensitive Asian skin prone to dehydration.
Advanced skin soother derived from oats that provides deep hydration while reducing redness and irritation with minimal risk of allergic response even on hypersensitive skin.
Penetrates deeply to enhance skin's natural repair process while providing immediate relief from irritation and supporting long-term barrier restoration without comedogenic effects.
Colloidal oatmeal can relieve itching and irritation, making it great for sensitive skin.
Gentle cell-proliferant that accelerates skin healing, soothes irritation, and helps remove dead skin cells without the harshness of traditional exfoliants that trigger sensitivity.
Natural calming agent derived from chamomile that reduces inflammatory markers in sensitive skin while providing antimicrobial benefits that prevent secondary complications from compromised barriers.
Ms Chu products are natural, organic animal test-free and vegan. We only use ingredients with a proven record of safety, efficacy and sustainability.
Pollution-Induced Dermatitis
A prevalent condition in Hong Kong characterized by irritated, reddened skin and compromised barrier function due to high levels of PM2.5 particles and other pollutants from neighboring industrial zones and dense traffic.
Cosmeceutical Sensitivity
Increasingly common among Hong Kong women using multiple skincare products containing active ingredients like AHAs, retinoids, and vitamin C, often resulting in stinging, burning sensations and visible redness.
Heat-Induced Sensitivity
Affects many Hong Kong residents during summer months when temperatures exceed 32°C with high humidity, causing flushing, prickly sensations, and temporary barrier impairment from excessive sweating.
Air-Conditioning Dermatosis
A Hong Kong-specific condition resulting from dramatic temperature changes between outdoor humidity and intensely cooled indoor environments in shopping malls, offices, and public transport.
Stress-Reactive Skin
Particularly common in Hong Kong's high-pressure work environment, manifesting as heightened reactivity to normally tolerated skincare products, often accompanied by flushing and burning sensations.
Mask-Related Sensitivity
Emerged as a significant issue in post-pandemic Hong Kong, where extended mask wearing in humid conditions causes microbiome disruption, barrier damage, and increased sensitivity around the perioral and nasal areas.
Yes. Our products feature adaptive delivery system in our products' formulation and essential essence preserved during our well-designed manufacturing system that balances moisture levels regardless of humidity fluctuations. This prevents the overhydration and barrier disruption that often triggers sensitivity flare-ups during Hong Kong's intensely humid summers.
While international brands offer quality formulations, our products are specifically developed for Asian skin concerns prevalent in Hong Kong. Our client studies show many of local users experienced fewer sensitivity reactions compared to their previous premium international brands, particularly during seasonal transitions.
We don’t have trial sizes, but some of our products do have travel-size options, such as the Hydration Travel Set. You are also more than welcome to visit our stores to have a personal look at the products first!
Most of our products have travel size for initial purchase. We also offer many shop locations for customers to try on our products.
To thank you for your loyalty and support, we are revamping the VIP program starting from August 1st, 2022, spend HKD2,500 accumulative in a rolling 12 month period to earn 1.5X reward points. Spend HKD5,000 and earn 2X reward points!
Join here to become our member!
Free shipping in Hong Kong on all orders over HK$500 (net). Flat Rate HK$60 on orders under HK$500.
Orders are processed within 2 working days with estimated delivery within 1-2 working days. You will receive an email containing a tracking number once your order is shipped.
All sale and discounted items are final and are not eligible for return and refund. Regrettably, returns for reasons of general dissatisfaction or change of mind cannot be offered.
We shall arrange a refund should the item received be damaged or defected. Please send us a detailed email to info@mschusoapandbeaut.com with the reason for return within 14 days of delivery and we will provide return and mail information. No returns are accepted unless agreed and confirmed by Ms. Chu Soap & Beaut via email. We shall notify you via email once your return is received and approved for a refund. For an approved refund, please allow 3 weeks for the refund to be credited back to your card.
Check out our local stores in Hong Kong here!
Pickup available, usually ready in 24 hours
Yes we do, please contact us for more information about your overseas shipping address!
香港及澳門訂單滿500港元即可享有免郵服務，中國大陸訂單滿1,500港元即可享有免郵服務，台灣訂單滿2,000港元即可享有免郵服務。此外，全球其他地區（包括新加坡、馬來西亞、菲律賓、澳洲、英國、美國等）訂單滿2,500港元即可享有免郵服務。您可以在我們的網站上使用貨幣切換器，以您當地的貨幣查看價格。
Up to 59% of gift rebate on orders over HKD700! The more you spend, the bigger gift rebate we offer! Click here for more promotion detail while supply last!
Spend HKD2,500 accumulative in rolling 12 month period to earn 2X reward points. Spend HKD5,000 and earn 3X reward points, Spend HKD10,000 and earn 4X reward points! Click here for more VIP privileges!
MEMBER REWARDS
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