Are your heat rash creams suitable for newborns?

Yes, our baby care range is formulated with 100% natural, gentle ingredients that are safe for newborns and babies with highly sensitive skin.

Should I use thick ointments or barrier creams for heat rash?

No. Heat rash is caused by blocked sweat ducts. Using thick, occlusive ointments (like petroleum jelly or heavy zinc creams) will trap the heat and sweat, making the rash worse. Always use lightweight, breathable products like our Baby Toner and Baby Day Cream.

How often should I apply the products?

You can use the Organic Baby Toner to cool and refresh the skin multiple times a day, especially after your baby sweats. Follow with a thin layer of Baby Day Cream after bathing.

Can I use these products on the face and body?

Yes, our heat rash products are gentle enough to be used on both the face and the body, including sensitive areas like the neck folds and chest where heat rash commonly occurs. Avoid direct contact with eyes.

How long does it take to see results?

Many parents notice reduced redness and irritation shortly after application. Continued improvement is often seen with regular use.

Can I use these products with other baby skincare items

Yes, our heat rash treatments can be used alongside other gentle baby skincare products.

How To Buy in Hong Kong?

Free shipping in Hong Kong on all orders over HK$500 (net). Flat Rate HK$60 on orders under HK$500. Orders are processed within 2 working days with estimated delivery within 1-2 working days. You will receive an email containing a tracking number once your order is shipped. All sale and discounted items are final and are not eligible for return and refund. Regrettably, returns for reasons of general dissatisfaction or change of mind cannot be offered.

What Are Your Refund Policies?

We shall arrange a refund should the item received be damaged or defected. Please send us a detailed email to info@mschusoapandbeaut.com with the reason for return within 14 days of delivery and we will provide return and mail information. No returns are accepted unless agreed and confirmed by Ms. Chu Soap & Beaut via email. We shall notify you via email once your return is received and approved for a refund. For an approved refund, please allow 3 weeks for the refund to be credited back to your card.

Do You Have Physical Stores in Hong Kong?

Check out our local stores in Hong Kong here !

Can I Arrange Pickup At Your Physical Stores?

Pickup available, usually ready in 24 hours

Do You Provide International Shipping?

Yes we do, please contact us for more information about your overseas shipping address! We offer free shipping to Hong Kong and Macau for orders over HK$500, China for orders over HK$1,500, and Taiwan for orders over HK$2,000. We also offer free global shipping worldwide — including Singapore, Malaysia, Philippines, Australia, UK, US and more — for orders over HK$2,500. A currency switcher is available on our website to view prices in your local currency.

Contact-Dermatitis-Treatments-Creams-Ointments - Ms. Chu Soap & Beaut

Heat Rash, Prickly Heat Care

5 products

Choosing the Right Baby Heat Rash Treatment for Sensitive Skin

Soothe, protect, and prevent heat rash naturally. Our curated selection of plant-based, G6PD-safe skincare is specially formulated for babies and children prone to miliaria (prickly heat) in Hong Kong's hot, humid climate. Each product is pH-balanced at 5.5 to preserve your little one's delicate acid mantle, free from synthetic fragrance, and enriched with calming botanicals like aloe vera, calendula, and chamomile. Whether you need instant itch relief, daily hydration, or a preventive toning step — this collection has your baby covered from the first sign of redness to full recovery.

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