Our Facial Care collection brings together 100% natural, plant-derived skincare formulated for Hong Kong's humid climate. Every product is free from synthetic fragrances, parabens, and harsh chemicals — safe for eczema-prone, sensitive, and G6PD skin from newborns to adults. Cruelty-free and sustainably made by Ms. Chu.
At Ms. Chu, we believe that a healthy, glowing complexion begins with consistent, mindful facial care. Our facial care collection is carefully crafted to calm irritation, replenish moisture, and defend against daily environmental stressors — perfect for those seeking gentle yet effective skincare in Hong Kong.
Infused with soothing botanicals and natural active ingredients, our facial care range is designed to support sensitive and reactive skin. From dryness and dullness to redness and pollution-related stress, our formulas provide everyday nourishment and lasting comfort for radiant, balanced skin.
Ms. Chu products are natural, organic animal test-free and vegan. We only use ingredients with a proven record of safety, efficacy and sustainability.
Retinol (Vitamin A from Natural Sources)
Vitamin C (Ascorbic Acid)
Coenzyme Q10 (CoQ10)
Green Tea Extract
Pomegranate Seed Oil
Bakuchiol
Hyaluronic Acid (Plant-Derived)
Aloe Vera
Shea Butter
Retinol, a derivative of vitamin A, comes from the ingredients such as rosehip seed oil, carrot seed oil, which promotes cell turnover, stimulates collagen production, and reduces wrinkles.
Found in the ingredients such citrus, kakadu plum, rosehip, vitamin C is a potent antioxidant that neutralizes free radicals caused by UV exposure and pollution, which accelerate aging. It also brightens skin and boosts collagen.
An antioxidant that supports cellular energy and protects against oxidative damage.
A powerful antioxidant and anti-inflammatory ingredient that protects against UV damage and reduces collagen breakdown.
Rich in punicic acid and antioxidants, pomegranate seed oil promotes skin regeneration and protects against UV damage.
A plant-based alternative to retinol, derived from the Psoralea corylifolia (babchi) plant, bakuchiol offers similar anti-aging benefits without irritation.
A humectant naturally found in the body. It prevents dryness, smooths skin texture, and reduces the appearance of fine lines caused by dehydration.
Derived from the aloe plant, aloe vera gel contains polysaccharides, vitamins (C and E), and enzymes that hydrate and soothe.
Derived from the shea tree, shea butter is rich in fatty acids (oleic, stearic) and vitamins A and E, acting as an emollient and occlusive
Ms. Chu products are natural, organic animal test-free and vegan. We only use ingredients with a proven record of safety, efficacy and sustainability.
Tea Tree Oil
Witch Hazel
Salicylic Acid
Clay (Bentonite or Kaolin)
Derived from the leaves of the Melaleuca alternifolia plant. It is antimicrobial, anti-inflammatory, and antiseptic.
Extracted from the Hamamelis virginiana plant.
It is an astringent, anti-inflammatory, and antioxidant.
Derived from willow bark (Salix alba).
It has properties such as exfoliating, anti-inflammatory, and antimicrobial.
Naturally occurring minerals like bentonite (volcanic ash) or kaolin (white clay).
Dry, Flaky Skin
Replenishes moisture and strengthens the skin barrier with hydrating plant oils and butters.
Acne & Blemishes
Targets breakouts and clogged pores with purifying ingredients that balance oil and support clear skin.
Eczema & Red Patches
Soothes irritation and restores moisture to areas prone to flare-ups and inflammation.
Fine Lines & Aging Signs
Smooths and firms with antioxidant-rich, collagen-supporting ingredients for youthful-looking skin.
Uneven Skin Tone
Helps fade dark spots and post-acne marks for a brighter, more even complexion.
Our products are formulated for all skin types - including dry, oily, sensitive, and combination skin. Each formula is gentle, non-stripping, and designed to support a balanced, healthy complexion.
Yes. We use non-comedogenic, plant-based ingredients that help soothe inflammation, balance oil, and support clearer skin without harsh drying agents.
Absolutely. We avoid synthetic fragrances, parabens, and known irritants. Instead, we focus on calming botanicals like aloe vera, calendula, and chamomile to reduce redness and discomfort.
Yes. Our moisturisers and serums are packed with nourishing oils and humectants that restore hydration, smooth texture, and reinforce your skin’s natural barrier.
They do. Many of our formulas are rich in antioxidants and skin-replenishing nutrients that help improve elasticity, reduce the look of fine lines, and boost radiance over time.
Yes - our facial care products are designed for everyday use. For best results, follow a simple routine: cleanse, tone (optional), moisturise, and protect during the day with SPF.
Free shipping in Hong Kong on all orders over HK$500 (net). Flat Rate HK$60 on orders under HK$500.
Orders are processed within 2 working days with estimated delivery within 1-2 working days. You will receive an email containing a tracking number once your order is shipped.
All sale and discounted items are final and are not eligible for return and refund. Regrettably, returns for reasons of general dissatisfaction or change of mind cannot be offered.
We shall arrange a refund should the item received be damaged or defected. Please send us a detailed email to info@mschusoapandbeaut.com with the reason for return within 14 days of delivery and we will provide return and mail information. No returns are accepted unless agreed and confirmed by Ms. Chu Soap & Beaut via email. We shall notify you via email once your return is received and approved for a refund. For an approved refund, please allow 3 weeks for the refund to be credited back to your card.
Check out our local stores in Hong Kong here!
Pickup available, usually ready in 24 hours
Free shipping in Hong Kong and Macau on all orders over HK$500 (net).
Flat Rate HK$60 on orders under HK$500.
Please contact WhatsApp +852 5689-0800 for same day shipping via Lalamove or GoGoVan (buyer bearing the cost).
Free shipping in China on all orders over HK$1,500 (net).
Flat Rate RMB130 on orders under HK$1,500.
We provide worldwide shipping, please contact our CS if need further info at whatsapp: 5689 0800
Shipping cost varies in different countries, you may check the rate at checkout.
We offer free shipping to Hong Kong and Macau for orders over HK$500, China for orders over HK$1,500, and Taiwan for orders over HK$2,000. We also offer free global shipping worldwide — including Singapore, Malaysia, Philippines, Australia, UK, US and more — for orders over HK$2,500. A currency switcher is available on our website to view prices in your local currency.
Free shipping in Taiwan on all orders over HK$2,000 (net).
Flat Rate HK$250 on orders under HK$2,000.
Up to 59% of gift rebate on orders over HKD700! The more you spend, the bigger gift rebate we offer! Click here for more promotion detail while supply last!
Spend HKD2,500 accumulative in rolling 12 month period to earn 2X reward points. Spend HKD5,000 and earn 3X reward points, Spend HKD10,000 and earn 4X reward points! Click here for more VIP privileges!
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