Are your urticaria care products suitable for sensitive skin?

Yes, our formulas are specifically designed for highly sensitive, reactive, and eczema-prone skin, making them safe for daily use.

Can I use these products on both my face and body?

Yes. The Purifying Deep Cleansing Gel, Rejuvenating Facial Serum, and Hydro-Moisturiser are ideal for facial hives, while the No No Itchy Gel, Baby Day Cream, and Organic Baby Lotion can be used on both the face and body. Please avoid direct contact with eyes.

How quickly will I see results?

Many users experience immediate cooling and relief from itching within seconds of applying the No No Itchy Gel. Overall skin barrier improvement will gradually appear after several days of consistent use.

Should I use thick creams for my hives?

No. Unlike dry eczema, hives and sweat allergies generate excess heat in the skin. Thick, occlusive creams (like pure shea butter or petroleum jelly) can trap this heat and worsen the condition. Always use lightweight, water-based gels and lotions during a flare-up.

How To Buy in Hong Kong?

Free shipping in Hong Kong on all orders over HK$500 (net). Flat Rate HK$60 on orders under HK$500. Orders are processed within 2 working days with estimated delivery within 1-2 working days. You will receive an email containing a tracking number once your order is shipped. All sale and discounted items are final and are not eligible for return and refund. Regrettably, returns for reasons of general dissatisfaction or change of mind cannot be offered.

What Are Your Refund Policies?

We shall arrange a refund should the item received be damaged or defected. Please send us a detailed email to info@mschusoapandbeaut.com with the reason for return within 14 days of delivery and we will provide return and mail information. No returns are accepted unless agreed and confirmed by Ms. Chu Soap & Beaut via email. We shall notify you via email once your return is received and approved for a refund. For an approved refund, please allow 3 weeks for the refund to be credited back to your card.

Do You Have Physical Stores in Hong Kong?

Check out our local stores in Hong Kong here !

Can I Arrange Pickup At Your Physical Stores?

Pickup available, usually ready in 24 hours

Do You Provide International Shipping?

Yes we do, please contact us for more information about your overseas shipping address! We offer free shipping to Hong Kong and Macau for orders over HK$500, China for orders over HK$1,500, and Taiwan for orders over HK$2,000. We also offer free global shipping worldwide — including Singapore, Malaysia, Philippines, Australia, UK, US and more — for orders over HK$2,500. A currency switcher is available on our website to view prices in your local currency.

Sweat Allergy & Urticaria (Hives)

9 products

Our Sweat Allergy and Urticaria (Hives) Care Collection specialises for both Facial Hives and Body Sweat Allergy is specially formulated with 100% natural, botanical extracts to repair and protect skin suffering from cholinergic urticaria, facial hives, and exercise-induced sweat allergies. These formulas effectively soothe, repair, and protect skin experiencing allergic reactions, deep swelling (angioedema), and intense itching. Free from synthetic fragrances, parabens, and harsh chemicals — completely safe for G6PD deficiency, eczema-prone, and highly sensitive skin. Trusted by Hong Kong families, providing a gentle, effective, and cruelty-free solution for immune-triggered skin reactions. ✦ Recognized by the US National Eczema Association (NEA) - Seal of Acceptance ✦ Dermatologist Approved.