Will your sensitive skin products help with humidity-induced reactions common in Hong Kong?

Yes. Our products feature adaptive delivery system in our products' formulation and essential essence preserved during our well-designed manufacturing system that balances moisture levels regardless of humidity fluctuations. This prevents the overhydration and barrier disruption that often triggers sensitivity flare-ups during Hong Kong's intensely humid summers.

Why should I choose your sensitive skin line over international brands I already trust?

While international brands offer quality formulations, our products are specifically developed for Asian skin concerns prevalent in Hong Kong. Our client studies show many of local users experienced fewer sensitivity reactions compared to their previous premium international brands, particularly during seasonal transitions.

Do you offer trial sizes before I commit to full-sized products?

We don’t have trial sizes, but some of our products do have travel-size options, such as the Hydration Travel Set . You are also more than welcome to visit our stores to have a personal look at the products first!

What is your satisfaction guarantee policy for sensitive skin products?

Most of our products have travel size for initial purchase. We also offer many shop locations for customers to try on our products.

How does your loyalty program benefit longtime customers?

To thank you for your loyalty and support, we are revamping the VIP program starting from August 1st, 2022, spend HKD2,500 accumulative in a rolling 12 month period to earn 1.5X reward points. Spend HKD5,000 and earn 2X reward points! Join here to become our member!

How To Buy in Hong Kong?

Free shipping in Hong Kong on all orders over HK$500 (net). Flat Rate HK$60 on orders under HK$500. Orders are processed within 2 working days with estimated delivery within 1-2 working days. You will receive an email containing a tracking number once your order is shipped. All sale and discounted items are final and are not eligible for return and refund. Regrettably, returns for reasons of general dissatisfaction or change of mind cannot be offered.

What Are Your Refund Policies?

We shall arrange a refund should the item received be damaged or defected. Please send us a detailed email to info@mschusoapandbeaut.com with the reason for return within 14 days of delivery and we will provide return and mail information. No returns are accepted unless agreed and confirmed by Ms. Chu Soap & Beaut via email. We shall notify you via email once your return is received and approved for a refund. For an approved refund, please allow 3 weeks for the refund to be credited back to your card.

Do You Have Physical Stores in Hong Kong?

Check out our local stores in Hong Kong here !

Can I Arrange Pickup At Your Physical Stores?

Pickup available, usually ready in 24 hours

Do You Provide International Shipping?

Yes we do, please contact us for more information about your overseas shipping address! 香港及澳門訂單滿500港元即可享有免郵服務，中國大陸訂單滿1,500港元即可享有免郵服務，台灣訂單滿2,000港元即可享有免郵服務。此外，全球其他地區（包括新加坡、馬來西亞、菲律賓、澳洲、英國、美國等）訂單滿2,500港元即可享有免郵服務。您可以在我們的網站上使用貨幣切換器，以您當地的貨幣查看價格。

Sensitive Skin Products Hong Kong

11 products

Top Sensitive Skin Products Available in Hong Kong

Our Sensitive Skin collection is carefully formulated with 100% natural, plant-derived ingredients to calm, soothe, and protect reactive, eczema-prone, and G6PD skin. Designed for sensitive skin care, these skincare products for sensitive skin are free from synthetic fragrances, parabens, sulphates, and harsh chemicals — trusted by Hong Kong families for gentle, effective, and cruelty-free skincare.

Ideal for dry sensitive skin and everyday skincare gentle enough for regular use, this collection supports skin that needs extra comfort without compromising on performance. Explore skincare for sensitive skin, sensitive skin skincare essentials, and sensitive skin care products made to help maintain a calm, healthy-looking complexion.

11 products

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Sale

Sensitive Skin Hydrating Set - Ms. Chu Soap & Beaut

Sensitive Skin Hydrating Set | Hydrating | G6PD Safe

Save ¥4,600

Hydrating Cleanser - Ms. Chu Soap & Beaut

Hydrating Cleanser | Moisturizing | Sensitive Skin

Ultra Facial Toner - Ms. Chu Soap & Beaut

Ultra Facial Toner | Hydrating | Eczema Care

Rejuvenating Facial Serum - Ms. Chu Soap & Beaut

Rejuvenating Firming Facial Serum | Sensitive & Eczema Skin

Hydro-Moisturiser - Ms. Chu Soap & Beaut

Hydro-Moisturiser | Hydrating | Sensitive Skin

Healing Night Cream - Ms. Chu Soap & Beaut

Healing Night Cream | Anti-Aging | Hydrating

Hydrating Face Mask (Advanced Formula) - Ms. Chu Soap & Beaut

Hydrating Face Mask (Advanced Formula) | Sensitive Skin

Sale

Hydrating Travel Set | Sensitive Skin

Save ¥6,200

Sale

Anti-Ageing Radiant Set - Ms. Chu Soap & Beaut

Anti-Ageing Radiant Set | Radiant Skin

Save ¥11,200

Rich Soothing Eye Cream - Ms. Chu Soap & Beaut

Rich Soothing Eye Cream | Hydrating | Anti-Aging

Radiating Eye Cream - Ms. Chu Soap & Beaut

Radiating Eye Cream | Anti-Aging | Hydrating

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幾好用唔乾

呢個pat 膏好用而且唔乾，比坊間買到嘅更保濕滋潤，適合bb幼嫩皮膚，不斷回購再回購

您好！感謝您的支持和好評，很高興產品能讓寶寶感到舒適。我們會繼續努力提供優質的產品，期待您的再次光臨！

好用希望出大size

Organic Baby Toner | Eczema Care | Sensitive Skin

Thank you for your wonderful feedback! We're glad you find the toner helpful and hope to introduce larger sizes soon. Stay tuned!

Excellent product

This soothing baby care scheme has been an absolute lifesaver for my little girl’s skin! From day one, it has kept her delicate skin exceptionally soft, deeply hydrated, and completely free from irritation. The lightweight, non-greasy formula absorbs like a dream while providing round-the-clock comfort and nourishment. I love that it’s made with gentle, clean ingredients I can trust implicitly for my baby's daily routine. Ordering this refill was an absolute no-brainer—we simply cannot be without it in our nursery. Highly recommend to any parent looking for pure, gentle, and dependable protection!

Hi Holly, thank you so much for your wonderful feedback! We're thrilled to hear that our Organic Baby Lotion has been such a positive addition to your little girl’s skincare routine. Your trust means a lot to us. We're happy to be part of your nursery essentials!

止痕一流

幾好

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Sensitive Skin Products Hong Kong

Top Sensitive Skin Products Available in Hong Kong

Top Sensitive Skin Products in Hong Kong

Top Ingredients In Our Sensitive Skin Products

Shea Butter

Ceramides

Beta-Glucan

Panthenol (Pro-Vitamin B5)

Oatmeal

Allantoin

Bisabolol

Common Sensitive Skin Conditions Our Products Treat

Our Sensitive Skin Product Testimonials

FAQs About Our Sensitive Skin Products in Hong Kong

FAQs About Our Purchase Process

Let customers speak for us