Please choose carefully – all sale and discounted items are final and is not eligible for return and refund. Regrettably, returns for reasons of general dissatisfaction or change of mind cannot be offered.
We shall fully refund should the item received is damaged or defected. Please send us a detailed email to firstname.lastname@example.org with the reason of return within 14 days of delivery and we will provide return and mailing information. No returns accepted unless written agreed and confirmed by Ms Chu Soap and Beaut. We shall notify you once your return is received and whether the return item is approved/disapproved for a refund. For approved refund, please allow 3 weeks for the refund to be credited back to your card.
Return & refund will be not accepted after 14 days of delivery.
Ms Chu Soap and Beaut only accept return purchases made from www.mschusoapandbeaut.com. If you purchased our products from our authorised retailers, please contact them directly for assistance.
We reserve the right to reject any return request that do not comply with the conditions above.