忠於自然，賞你所想

Terms & Conditions 條款及細則

1. Only 1 reward code OR 1 free gift may be applied per order.
2. Points are earned 14 days after purchase to allow for order confirmation and returns.
3. Points expire after 12 consecutive months of account inactivity.
4. Redeemed rewards (discount codes/free gifts) must be used within 30 days of redemption.
5. Points cannot be exchanged for cash, transferred to other accounts, or combined across accounts.
6. If an order is refunded (full or partial), the corresponding points earned will be deducted.
7. Gift redemption items are final sale — not eligible for return, exchange, or refund.
8. Birthday discount requires a minimum spend of HK$400 per order.
9. Pay with Points redemption is capped at HK$100 per order.
10. Loyalty rewards are updated periodically and available on a first-come, first-served basis while stock lasts.
11. Discount codes are calculated based on the discounted price (after any sale/promotion).
12. Tier status is evaluated on a rolling 12-month spend basis and may be adjusted accordingly.
13. Ms. Chu Soap & Beaut reserves the right to modify, suspend, or terminate the rewards program at any time.
14. In case of any dispute, the company reserves the right of final decision.

1. 每筆訂單只可使用 1 個獎賞折扣碼或換領 1 份免費禮品。
2. 積分將於購買後 14 天發放，以確認訂單及處理退貨。
3. 若帳戶連續 12 個月無任何活動，積分將自動過期。
4. 已兌換的獎賞（折扣碼／免費禮品）須於兌換後 30 天內使用。
5. 積分不能兌換現金、轉讓至其他帳戶或跨帳戶合併使用。
6. 若訂單獲全額或部分退款，相應已賺取的積分將被扣除。
7. 禮品換領產品為最終銷售，不設退換或退款。
8. 生日折扣須達到每筆訂單最低消費 HK$400。
9. 以積分付款每筆訂單上限為 HK$100。
10. 會員獎賞會定期更新，數量有限，先到先得，送完即止。
11. 折扣優惠碼將基於產品折後價再進行扣減或運算。
12. 會員等級以滾動 12 個月消費金額計算，並可能相應調整。
13. Ms. Chu Soap & Beaut 保留隨時修改、暫停或終止獎賞計劃的權利。
14. 如有任何爭議，本公司保留最終決定權。